Privacy Policy

1. Introduction and Data Collection

Welcome to Dynamic Diag.io, a dedicated car diagnostic platform managed by JLDynamic LLC. We believe in strict data minimization and absolute transparency. We only collect the data necessary to provide you with accurate vehicle diagnostics and secure access to your account.

Information We Collect

• Basic Login Information: your username, email address, and authentication credentials required to securely manage your account.
• User-Accessible Data: vehicle information, error codes, and diagnostic logs that you input, upload, or generate while utilizing our platform. You retain full visibility and access to this data.

2. Exclusive Use of Data

Our commitment to your privacy is absolute: your data is used exclusively for car diagnostics.

• We use your login information solely to authenticate your identity and secure your account.
• We process your user-accessible data strictly to generate diagnostic insights, troubleshoot vehicle issues, and maintain your service history.
• No Data Selling: JLDynamic LLC does not sell, lease, rent, or trade your personal or vehicle data to third parties for any reason.
• We do not utilize your information for targeted advertising or secondary data brokering.

3. Third-Party Service Providers

To deliver advanced diagnostic capabilities and reliable uptime, we integrate with trusted third-party infrastructure and AI providers. These providers only process data to the extent required to perform their functions.

Google Gemini (AI Diagnostic Engine)

Dynamic Diag.io is powered by Google Gemini models, which analyze vehicle data to return accurate diagnostic insights. When you submit a diagnostic request, the relevant data is securely transmitted to Google's APIs.

• Google processes prompts and responses for standard safety, abuse detection, and legal compliance.
• As an enterprise user of the Gemini API / Vertex AI, Google's terms explicitly state that they do not use customer prompts or responses to train or improve their underlying foundational AI models.
• Google may log operational data, such as token usage and error logs, and retain API requests transiently to facilitate the service.

Emergent (Hosting Infrastructure)

Our website and backend systems are securely hosted by Emergent.

• When you access Dynamic Diag.io, Emergent automatically collects standard technical data — such as your IP address, browser type, operating system, and timestamp data — to ensure the website functions properly and remains secure against malicious activity.
• Emergent's privacy policies mandate that they do not sell personal information to third parties.
• Emergent retains this technical data only for as long as necessary to fulfill operational, security, and legal obligations, after which it is anonymized or deleted.

4. Security and User Rights

JLDynamic LLC implements robust, industry-standard security measures to protect your login credentials and diagnostic history from unauthorized access. Because we believe you own your data, you have the right to:

• Access and Export: view and download your complete diagnostic history directly from your user dashboard at any time.
• Update and Correct: modify your account details or vehicle profiles as needed.
• Delete: permanently erase your account and all associated diagnostic data from our active systems upon request.